Privacy Policy

This Privacy Policy explains how Gabriel Cordido Alvarado Consulting, operating the Hollr platform ("Hollr", "we", "us", or "our"), collects, uses, shares, and protects personal data when you use our website, mobile applications, and related services (collectively, the "Services").

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and relevant United States privacy laws.

The data controller responsible for your personal data is:

Gabriel Cordido Alvarado Consulting (sole proprietorship / Działalność Gospodarcza: GABRIEL CORDIDO ALVARADO CONSULTING)
Poznań, ul. Wilkanowicza 4/1, 60-194, Poland
NIP: 7792330939
Privacy contact: contact@hollrdigital.com

Hollr processes personal data relating to two main categories of individuals:

A. Hollr Users
Individuals who create an account and actively use the Hollr platform, such as professionals, freelancers, sales representatives, and other networking users.

B. Contacts / Leads (Non-Users)
Individuals whose contact details are shared with Hollr users through QR codes, NFC cards, AirDrop, or manual entry. Contacts do not need a Hollr account and can exercise their rights only by contacting us directly.

A. Data Provided by Hollr Users
Full name, email address, phone number, job title and company name, profile photo, social media or professional links, payment and billing information (processed via Stripe).

B. Data of Contacts / Leads
Full name, email address, phone number, company name, job title, notes added by the Hollr user, interaction metadata (e.g. date/time of sharing, device type).

C. Automatically Collected Data
When you use the Services, we may automatically collect certain technical information, including: IP address, device type, operating system, and browser, app version and usage data, diagnostic and performance data, crash reports and error logs, cookies and analytics data.

We process personal data for the following purposes: creating and managing user accounts, providing digital business card functionality, sharing contact details via NFC, QR codes, or similar technologies, lead and contact management, analytics and product improvement, customer support and communication, payments, billing, and accounting, sending marketing communications (see Section 6), and ensuring security and preventing fraud.

We rely on the following legal bases under Article 6 GDPR:

Performance of a contract — to provide the Hollr Services
Legitimate interests — to enable professional networking, lead management, and service improvement
Consent — for marketing communications and non-essential cookies
Legal obligations — for accounting, tax, and regulatory compliance

Contacts' data is processed based on legitimate interest, as the data is shared at their request during a networking interaction.

We may send marketing communications to Hollr users, based on consent or legitimate interest (where permitted by law), and to contacts/leads, only where legally allowed and with appropriate safeguards.

You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.

We use cookies and similar technologies for essential website functionality and analytics (Google Analytics). We do not use advertising or marketing tracking cookies.

A cookie banner is provided where required by law, allowing you to manage your preferences.

We may share personal data with trusted third-party service providers, including: Stripe (payment processing, USA/EU), Supabase (hosting and database infrastructure, EU), Google Analytics (usage analytics, USA), Resend (transactional and marketing emails, USA/EU), Sentry (application monitoring, error tracking, and performance diagnostics, USA/EU).

8.1 Application Monitoring and Error Tracking
We use Sentry, an application monitoring and error-tracking service, to identify, diagnose, and fix technical issues, improve stability, and enhance the performance of our Services. Sentry may collect technical data such as device information, operating system, application version, IP address, and error or crash logs. This data is used solely for debugging, security, and service improvement purposes and is not used for advertising.

Where required, data transfers outside the European Union are safeguarded using appropriate legal mechanisms, including Standard Contractual Clauses. All processors act under contractual agreements and process data only on our instructions.

Personal data is currently stored in the European Union. Where data is transferred outside the EU (e.g. to US-based service providers), we rely on Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

We retain personal data only as long as necessary: user account data while the account is active, contacts/leads data until deleted by the user or upon request, backup data up to 90 days, and legal and financial records as required by Polish law.

Under GDPR and applicable laws, you have the right to: access your personal data, rectify inaccurate data, request deletion (right to erasure), object to processing, restrict processing, and data portability (where applicable).

Hollr users can delete their account directly. Contacts/leads may exercise their rights by contacting us at the email above.

Hollr is not intended for individuals under the age of 16, and we do not knowingly collect data from children.

We do not sell personal data or share personal data for cross-context behavioral advertising. US residents may exercise applicable privacy rights by contacting us. We will not discriminate against users for exercising their rights.

We implement appropriate technical and organizational measures to protect personal data, including encryption, access controls, and secure infrastructure. We use monitoring and error-detection tools, including application performance monitoring services, to detect and respond to security and reliability issues.

We may update this Privacy Policy from time to time. The latest version will always be available through our website or app.

If you have questions or wish to exercise your rights, contact us at: contact@hollrdigital.com